Individual Analysis of Communication Strategies

For this task, we need to transcribe a video of a pair conversation. As for me, I need to transcribe and analyse the conversation between Abdul Rauf and Muaz. Here the actual transcription I had to work on.



Rauf Muaz
Name Abdul Rauf bin Suhaimi Muaz bin Mohamad
Age 20 22
MUET Grade Band 4 Band 4
Race Malay Malay
Gender Male Male

Transcribing Analysis:

Rauf : Hi Muaz.


Muaz: Hi Rauf.\


Rauf : How’ve you been doing?


Muaz: I’m good actually. It’s a nice day.\ [giggle]


Rauf : Ohh..are you working now?


Muaz: No, I’m not working. I’m still studying. \


Rauf : Ohh.. Actually I’ve been working on a project that is … I think will be a big success

for our company. Do you mind to know what is that?/


Muaz: Yes,I’d love to.


Rauf : It might sound … but actually we are actually developing on a box.


Muaz: Oh I see. (show interest)


Rauf : Are you feel interested in thebox?/


Muaz: Yes, I am. I am. I have lots of box and lots of goods.


Rauf : Oh that’s good. Do you want to hear some about my creative box?/


Muaz: Yes, please.


Rauf : Okay, like this. You know… we’ve been developing a box which is very suitable for

the traveler, very convenient, very applicable and functional for the traveler to bring

the box everywhere they go and … there are four aspects that we are taking into

consideration so that we can meet the needs of our customer. They are aesthetic value,

capacity, sales pitch and also aesthetic (looking at Muaz for some help). So I am the

one who is taking charge of the capacity. So but before that I really want to ask you.

Do you have a box at your house?/


Muaz: Yes, I have a box but I don’t use it for travel. I usually use it to keep things. So I

really would love to know what you mean by a travelling box.


Rauf : Now this is interesting because previously we know that the box is only used for the

storage itself. So that now we want to change the mindset of people. We want them to

use the box as an item of fashion. For travelling.\


Muaz: Okay, I seeI see… This is interesting. [giggle]


Rauf : And it’s a new thing.


Muaz: Trend setting …\


Rauf : Have you been travelling to any place?


Muaz: Ya, last time I travel, I went to Singapore and then to Johore \, Sabah\. But … for

travellers I’ve never seen people with boxes. I mean, if we go and we look at previous

lame, green backpacks. It look so heavy, it’s look so unfashionable, so… I mean if

you go into expensive restaurant, you dress out like that, so …


Rauf : I know. The problem is we as traveller we are not actually travelling for long period

of times. Usually we are only travelling for about four days or three days. That is the

limit for people at range. So normally all of us bring the backpacks on our back and

the size is very big and it so looks like … you know? So let see\… the weight that you

bring in your backpack is 25kg. That is too impossible, so let’s us make it 8kg. If you

bring it to your bag, how can you reduce it? Of course you need something that is

very applicable to bring even if you hand like this (show the action with his hand). So

you bring the box, meaning that we put inside the box 3kg. That means you only need

to bring 5kg on your back. And you will look like a … walking by the streets you …

so that is what we want to create for the … of our people. Not only for the benefits,

not only that it is very convenient but also it helps you in many other way even it



Muaz: Oh I see. I see a point and I really love to see this becoming a trend becausepeople …


Rauf : But don’t be surprise, don’t be … if I say the price is a bit expensive.



Muaz: Ohh.. I want to know the price because you know, fashion trends and it makes your

body …


Rauf : It might sounds a bit upsetting for you, but the price I actually RM25.00.


Muaz: It’s not that expensive. /


Rauf : Really?/


Muaz: Yes, it’s quite cheap, actually for something new, for something convenient, I think

it’s on the right price.


Rauf : Ohh…\ that’s good to hear that. And even if you buy the box for about RM25.00 you

can even receive many merchandises. One of it is we can actually receive a stickers,

that stickers you can use to all size of the box.


Muaz: Aaa…/


Rauf : The box is actually presented in a clean walls, meaning that we give the freedom to

the customers to actually create the box on their own.


Muaz: To make it more focus, stylish according to our own. I think that’s really was good.


Rauf : The box is really personalize, even though it is clench, because it is clench, we give

all the freedom to the customer to make …


Muaz: Yes, I think that’s a lovely. Draw and stick anything what we want, and amazing



Rauf : You really want to buy it?/ [giggle]


Muaz: Yes,thank you.. [giggle]

Communication Strategies Frequency Report

Matrix No: A137518 Date: 18 NOV 2012
Name of Participant 1: Abdul Rauf bin Suhaimi
Code Name: G2d
Gender: Male
Race: Malay
State of Origin: Perak
MUET Band: 4
No. Strategy Frequency
1. Message Abandonment * 1
2. Topic avoidance
3. Literal translation
4. Language switch
5. Restructuring 1
6. Circumlocution
7. Word coinage
8. Approximation* 1
9. Appeal for assistance
10. Offer help 1
11. Lexical repetition 10
12. Tonicity 9
13. Topic fronting
Name of Participant 2: Muaz bin Mohamad
Code Name: G2e
Gender: Male
Race: Malay
State of Origin: Selangor
MUET Band: 4
No. Strategy Frequency
1. Message Abandonment *
2. Topic avoidance
3. Literal translation
4. Language switch
5. Restructuring 3
6. Circumlocution
7. Word coinage
8. Approximation* 2
9. Appeal for assistance
10. Offer help 1
11. Lexical repetition 7
12. Tonicity 9
13. Topic fronting

Final Analysis Report

Based on the video-to-text transcription I had done on the Impromptu Conversation between Abdul Rauf (Subject 1) and Muaz (Subject 2), basically both of them used the same strategies during their communication at that time.

Subject 1 starts the conversation with an awkward greeting to Subject 2 and here shows the message abandonment happen. Thus, not to let that situation happen, he proceed with an explanation about his product (box) while Subject 2 is quite blur at that time. But Subject 2 just on going with the Subject 1 to give chances for Subject 1 promote his box.

Next, both of the Subject use restructuring strategies to reformulates their syntax utterance. Subject 2 used more restructuring than Subject 1 in this conversation. This is because Subject 2 do not have continuous idea about what he is talking so he keep make sentences with the same meaning but different structure. Approximation in this communication happens when a speaker is not sure about what he is trying to say. In this conversation there are some approximation occur when Subject 1 had mistaken on saying the weight of the backpack. He said 25kg at first but then changed it to 8kg.

During the conversation, Subject 2 appear to offer help when Subject 1 is unsure about the word ‘aesthetic’ he want to use. This is maybe because in the video conversation, he seems like he know that the word ‘aesthetic’ he had used before it. As for Subject 1, he had done the same too for subject 2. When he saw Subject 2 looks like he is mumbling, he appear to help with the correct words. In terms of lexical repetition and tonicity, both of the Subject used a lot of them. Tonicity can be used to highlight key information and to differentiate between new information. By using repetition and tonicity, they made the conversation flowing smoothly.

As for the conclusion, the Subject 1 and Subject 2 conversation are going in the correct way of communication. Both have good vocabulary and can speak fluently during the conversation. Their intonation shows that they are interested in what they are talking to one another. They are also using gestures, facial expressions to express the message they are trying to deliver. I think both of them had done a good work.


2 thoughts on “Individual Analysis of Communication Strategies

  1. Salam,

    Good job! You could minimize spacing between lines but pressing on the Shift key when clicking the Enter key.
    Like this. See … the space is reduces to single spacing instead of double spacing.

  2. Salam,

    Good job! You could minimize spacing between lines but pressing on the Shift key when clicking the Enter key.
    Like this. See … the space is reduced to single spacing instead of double spacing.

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